Service Levels
Platform provides the following service levels and default limits:
| Property | Solo | Intro | Basic | Standard | Professional |
|---|---|---|---|---|---|
| level | 0 | 1 | 2 | 3 | 4 |
| Default service level | No | No | Yes | No | No |
| maxUsers | 1 | 2 | 5 | 10 | 25 |
| maxObjRecords | 5,000 | 10,000 | 25,000 | 50,000 | 100,000 |
| maxObjectDefs | 1,000 | 1,000 | 2,000 | 2,000 | 2,000 |
| maxFieldDefs | 10,000 | 20,000 | 40,000 | 200,000 | 200,000 |
| maxPortals | 1 | 5 | 10 | 50 | 100 |
| maxApplications | 10 | 20 | 100 | 100 | 100 |
| maxApiHitsDaily | 500 | 5,000 | 10,000 | 20,000 | 50,000 |
| maxStorageMB | 25 | 50 | 250 | 500 | 1,500 |
| maxForeignLangs | 0 | 1 | 2 | 3 | 4 |
| maxDelayedEvents | 500 | 5,000 | 10,000 | 20,000 | 50,000 |
In any platform instance, the Basic service level is the default.
Modify a service level
To modify a service level:
-
Locate the required <LicenseLevel> element.
-
Modify the applicable property values.
-
Select Save.
-
Confirm the change, if prompted.
For example, the following XML defines the default Basic service level:
<LicenseLevel
level="2"
name="Basic"
isDefault="yes"
maxUsers="5"
maxObjRecords="25000"
maxObjectDefs="2000"
maxFieldDefs="40000"
maxPortals="10"
maxApplications="100"
maxApiHitsDaily="10000"
maxStorageMB="250"
maxForeignLangs="2"
maxDelayedEvents="10000"
/>
Add a service level
To add a service level:
-
Copy an existing <LicenseLevel> element.
-
Assign the new element a unique numeric level.
-
Enter a descriptive name.
-
Configure all the service-level properties.
-
If the new level must be the default, set isDefault="yes" and remove that setting from the previous default level.
-
Select Save.
Before changing or removing a service-level identifier, verify that no tenant is assigned to that level.
Service Level actions
| Action | Description |
|---|---|
|
Restore Defaults |
Loads the service levels and limits supplied with Platform. Review the restored configuration and select Save to apply it. |
|
Cancel |
Discards unsaved changes and reloads the currently saved configuration. |
|
Save |
Saves the Service Levels XML configuration. Ensure that the XML is valid and that each service level has a unique level identifier before saving. |
Restoring and saving the default configuration replaces custom service-level definitions and limits. Back up custom definitions before restoring defaults.