Creating a page for users to retrieve passwords

A hosted or private cloud ISV account gives you the option to create a page for users to retrieve forgotten passwords. Such a page must contain HTML with a form tag satisfying the following conditions:

  • An action attribute pointing to https://app.infiniteblue.com/router/login/forgetPassword2.jsp
  • A loginName input parameter that stores the login name entered by a user
  • An email input parameter that contains the email address entered by a user (must match to login name)
  • An act hidden parameter with a value of forgotPassword
  • An rt hidden parameter that points to the full URL of your custom login page
Reviewers: What does the third bullet above mean, that the user name is identical to the email address or that the email address must match the one specified in the user's account?

The following example shows a very simple password retrieval page: 

<html>
<head>
<title>Custom Login Page</title>
</head>
<body>

<form action="https://app.infiniteblue.com/router/login/forgotPassword2.jsp" method="post" name="theForm">
<input name="act" value="forgotPassword" type="hidden">
<input type="hidden" name="rt" value="https://www.acmeisv.com/login/customLogin.html">

<table cellpadding=0 cellspacing=0>

<tr>
	<td><h2>Forgot your password?</h2><td>
<tr>

<tr>
	<td colspan="2">In order for us to reset your password we need to confirm your identity. Please enter your user name. <br>You will receive an email with a new temporary password.</td>
</tr>

<tr>
	<td nowrap><b>User Name:</b></td>
	<td ><input name="loginName" size="30" type="text"></td>
</tr>
<tr>
	<td nowrap><b>Email Address:</b></td>
	<td ><input name="email" size="30" type="text"></td>
</tr>

<tr height='5'><td></td></tr>
<tr>
	<td></td>
	<td alignment='left'><input type="submit" value=" Submit " name="btnS"></td>
</tr>

</table>
</form>
</body>
</html>