Installing an application from the Marketplace

Users with the Administrator role can log into their Platform account to install Platform applications from the Marketplace.

Note:

Installing an application from Marketplace is not available for a Support login.
From Platform 6.5 onwards, installing or updating application from the marketplace would be blocked if any duplicate labels or integration codes exist in the picklist items.
You may still proceed with any of the above mentioned operation with duplicate integration codes. This is governed by shared property - SkipUniquePicklistCodesCheck. Tenant administrators can enable the same using the Skip unique codes check on picklist option from the Administrative Preferences section.
To prevent compatibility issues, do not install applications built on a higher Platform version onto a lower version. This may result in unexpected behavior or functionality issues.

The following procedure describes how to navigate to and install an application:

Open Marketplace:
- From the Platform menu, select Install Applications (or New Application and click Install from Marketplace).
- Use the Marketplace URL:
  - Marketplace on the Private Cloud: http(s)://<host-name>/master/marketplace
    Note: You can configure your Private Cloud Marketplace URL in Shared Properties.
  - Marketplace on hosted Platform : https://app.infiniteblue.com/master/marketplace
Search the Marketplace in one of the following ways:
- Using application categories: Browse and open a category from the Categories pane. Select an application to navigate to its home page.
- Using the search box: Use Marketplace search to navigate to an application's home page.
- Using the featured, popular, or new apps sections: Find and select an application from the Featured Apps, Popular Apps, or New Apps sections, after which its home page opens.
To install:
- A free application in your tenant, click the application name and then, click Install.
- A paid application, click Learn More. Follow the publisher's instructions to purchase and install the application in your tenant.
- An application update in your tenant, click Update. You can update all the components of an application, or retain the existing components and update the application only with new components.